Case Studies

Sebastian Gietl, CEO of family-owned BOOK-IT Apartments in Erlangen, runs 200+ serviced apartments across multiple properties. The apart-hotel model, with longer stays, less frequent service, and no 24/7 front desk, demands autonomous housekeeping and maintenance. Sweeply replaced a scattered software landscape with a single centralised platform, integrated with the Apaleo PMS, and cut the housekeeping team lead's coordination time by around 30%.

THE FLAG Zurich, part of a modern hotel group serving both business and leisure guests, struggled with operational visibility under a paper-based system. Resident Manager Felix Bauch introduced Sweeply, integrated with the Apaleo PMS, and saw guest complaints about item requests and room changes drop by around 80%, while saving at least 8 hours a week.

Set in the former headquarters of Dutch newspaper De Volkskrant, Amsterdam's architect-designed Volkshotel has 196 rooms, a coworking space, a nightclub, a restaurant, and a rooftop sauna. After moving to the Mews PMS, Housekeeping Manager Marion Le Tiec adopted Sweeply for its ease of use and visual clarity, and in just four months saw more efficient processes, faster repairs, and smoother onboarding.

Excellence Hotels operates a 3-star hotel in Stockholm plus three apartment hotels across Stockholm and Gävle, a mix that creates high housekeeping turnover and complex scheduling. COO Stella needed better structure without adding administrative burden. By integrating Sweeply with the VisBook PMS, Excellence Hotels ended manual room assignments and gave every level of the team clarity and visibility.

On the island of Madeira, the family-owned The Views Hotels group runs 750 rooms across three hotels, The Baia, The Monumental, and The Oasis, and has been ISO 14001 certified since 2011. Operations Manager Sergio Costa turned the group's sustainability vision into daily practice by replacing paper-based workflows with Sweeply, integrated with the Host PMS. At The Views Oasis alone, one year of partnership delivered an estimated 5,370 euros in monthly savings.

STAYERY, founded in Berlin in 2016, blends boutique-hotel style with modern serviced apartments across Berlin, Cologne, Frankfurt, and Bremen. As it opened more locations, Operations Manager Daniel found that juggling Excel spreadsheets and WhatsApp no longer scaled. Sweeply, integrated with the Apaleo PMS, automated stayover cleans and standardised operations across every location.

Family-run Lifestyle Hotel Vitar opened in Croatia in 2018, a 27-room 4-star boutique property with a rooftop pool and mountain views, operating mainly through the summer with a team of 15 to 20. Owner and General Manager Ivana Bakovic adopted Sweeply in April 2023 for its affordability and simplicity, integrated with the Rentlio PMS to unify housekeeping and maintenance.

Íslandshótel is an Icelandic chain of 18 properties ranging from 3 to 4 stars. Chief Operations Officer Hjortur Valgeirsson needed to manage cross-departmental operations more efficiently. After adopting Sweeply in May 2023, the chain saw a return on investment within four months and now saves 22,000 hours a year, helped by an optional housekeeping policy that guests chose to use around 70% of the time.

Keahotels, an Icelandic chain of 3- and 4-star hotels, replaced its traditional daily-cleaning policy with an opt-in model built on Sweeply's Optional Housekeeping feature. Trialled at the Reykjavik Lights Hotel, guests declined daily housekeeping 71% of the time in the first month, saving 179 hours of workload, and the policy was rolled out across all Keahotels properties.

Glück Auf Appartements operates 125 serviced-apartment units across 11 properties in 5 cities throughout Germany's Ruhrgebiet and Cologne. Operations Manager Stefan led a digital transformation to escape a legacy setup of Excel sheets and WhatsApp groups that left no room to scale. With Sweeply as the main task-management tool, integrated with the Apaleo PMS, the team built operations that can grow with the business.