Maintenance

Run it better, keep it flawless

Digitised maintenance keeps every room at its best. Log faults from any phone, route them to the right person instantly, and give managers a live view of what's open and what's done.

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Issues

South Wing

320

Back

Arthur Pendelton

Water kettle is missing

Completed

Viktoria Throne

Low water pressure

Assigned

Sarah Jenkins

Leaking Faucet

Pending

Jessy Hoffman

Broken door latch

Assigned

Maintenance is where quality is kept or lost. Yet most hotels still chase faults on paper, radios and memory, causing slow repairs and rooms out of order.

Maintenance is where quality is kept or lost. Yet most hotels still chase faults on paper, radios and memory, causing slow repairs and rooms out of order.

Maintenance is where quality is kept or lost. Yet most hotels still chase faults on paper, radios and memory, causing slow repairs and rooms out of order.

Manual paperwork
Walkie-talkie chatter
Lost handovers
Delayed updates
Phone interruptions
WhatsApp groups
Guest complaints
Lost in translation
Manual paperwork
Walkie-talkie chatter
Lost handovers
Delayed updates
Phone interruptions
WhatsApp groups
Guest complaints
Lost in translation

Fix it on a system, not a sticky note

Sweeply Maintenance gives you speed and standards

Fix it on a system, not a sticky note

Sweeply Maintenance gives you speed and standards

Catch every fault the moment it happens

Staff log issues the second they spot them, from any phone. No radio calls, no lost notes, no waiting for the next handover.

  • Reported from anywhere, by anyone

  • Photo and location attached automatically

  • Routed straight to the right tech

Catch every fault the moment it happens

Staff log issues the second they spot them, from any phone. No radio calls, no lost notes, no waiting for the next handover.

  • Reported from anywhere, by anyone

  • Photo and location attached automatically

  • Routed straight to the right tech

Catch every fault the moment it happens

Staff log issues the second they spot them, from any phone. No radio calls, no lost notes, no waiting for the next handover.

  • Reported from anywhere, by anyone

  • Photo and location attached automatically

  • Routed straight to the right tech

Built for the team doing the repairs

The Sweeply Maintenance Module is built for the floor, not the office. Clear jobs, clear priority, no training needed.

  • 30+ languages supported

  • Works on any phone, no training

  • Photo-led requests, zero guesswork

Built for the team doing the repairs

The Sweeply Maintenance Module is built for the floor, not the office. Clear jobs, clear priority, no training needed.

  • 30+ languages supported

  • Works on any phone, no training

  • Photo-led requests, zero guesswork

Built for the team doing the repairs

The Sweeply Maintenance Module is built for the floor, not the office. Clear jobs, clear priority, no training needed.

  • 30+ languages supported

  • Works on any phone, no training

  • Photo-led requests, zero guesswork

See what breaks, and why

The work doesn't just get done, it gets measured. Sweeply surfaces the patterns behind your faults so you fix the cause, not just the symptom.

  • Response & resolution times

  • Recurring faults flagged

  • One-click export

See what breaks, and why

The work doesn't just get done, it gets measured. Sweeply surfaces the patterns behind your faults so you fix the cause, not just the symptom.

  • Response & resolution times

  • Recurring faults flagged

  • One-click export

See what breaks, and why

The work doesn't just get done, it gets measured. Sweeply surfaces the patterns behind your faults so you fix the cause, not just the symptom.

  • Response & resolution times

  • Recurring faults flagged

  • One-click export

The engine behind your maintenance

Every issue logged, tracked, and closed

The engine behind your maintenance

Every issue logged, tracked, and closed

Faster Issue Resolution

  • Instant reporting

    Lets staff log faults from any phone and select an issue type.

  • Dynamic issue categories

    Lets your team build custom classifications, with any department refining priority and subcategory after submission.

  • Auto-routing

    Sends each job straight to the right technician based on skill and availability.

Faster Issue Resolution

  • Instant reporting

    Lets staff log faults from any phone and select an issue type.

  • Dynamic issue categories

    Lets your team build custom classifications, with any department refining priority and subcategory after submission.

  • Auto-routing

    Sends each job straight to the right technician based on skill and availability.

Faster Issue Resolution

  • Instant reporting

    Lets staff log faults from any phone and select an issue type.

  • Dynamic issue categories

    Lets your team build custom classifications, with any department refining priority and subcategory after submission.

  • Auto-routing

    Sends each job straight to the right technician based on skill and availability.

Full Accountability

  • Live ticket tracking

    Shows the status of every open issue across the property in one view.

  • Recurring preventive tasks

    Schedules repeating checks and upkeep so equipment stays maintained on a set cadence.

  • Resolution history

    Keeps a complete record per room to inform preventive planning.

Full Accountability

  • Live ticket tracking

    Shows the status of every open issue across the property in one view.

  • Recurring preventive tasks

    Schedules repeating checks and upkeep so equipment stays maintained on a set cadence.

  • Resolution history

    Keeps a complete record per room to inform preventive planning.

Full Accountability

  • Live ticket tracking

    Shows the status of every open issue across the property in one view.

  • Recurring preventive tasks

    Schedules repeating checks and upkeep so equipment stays maintained on a set cadence.

  • Resolution history

    Keeps a complete record per room to inform preventive planning.

Insight Into Every Issue

  • Breakdowns by category and tag

    Shows issue volumes across maintenance, lost and found, and your custom types.

  • Per-unit reporting

    Reveals which rooms and units generate the most issues so you can act on the patterns.

  • Full issue log

    Lists every issue with date, category, unit, owner, and status for complete traceability.

Insight Into Every Issue

  • Breakdowns by category and tag

    Shows issue volumes across maintenance, lost and found, and your custom types.

  • Per-unit reporting

    Reveals which rooms and units generate the most issues so you can act on the patterns.

  • Full issue log

    Lists every issue with date, category, unit, owner, and status for complete traceability.

Insight Into Every Issue

  • Breakdowns by category and tag

    Shows issue volumes across maintenance, lost and found, and your custom types.

  • Per-unit reporting

    Reveals which rooms and units generate the most issues so you can act on the patterns.

  • Full issue log

    Lists every issue with date, category, unit, owner, and status for complete traceability.

Keep exploring the full platform

The more of Sweeply you connect, the more your whole operation moves as one.

Guest Connect

Let guests manage their own stay, routed straight into your operation.

Housekeeping

Digitize your Housekeeping, and take full control of every shift.

AI Agents

Set up agents that plan and handle tasks on their own.

Get started in 24h

Sweeply is easy to setup. Integrate your current PMS and see results right away.

Get started in 24h

Sweeply is easy to setup. Integrate your current PMS and see results right away.

01

01

Connect your PMS

Connect your PMS

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

02

02

Define your workflows

Connect your PMS

Set up rules, checklists, and recurring tasks that match how your team already works.

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

03

03

Invite Team Members

Connect your PMS

Add your housekeeping, maintenance, and front desk teams, everyone sees their tasks from day one.

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

Get started for free

Get started for free

Frequently asked questions

Do I have to buy everything, or can I start with one part?

Start with the operation that matters most today, Housekeeping, Maintenance, Guest Experience or AI Agents. Everything runs on the same core, so when you add another, it connects automatically with no new setup. We'll help you find the right mix for your hotel.

Will my team actually use it?

Yes. Sweeply is designed with the users in mind. It is incredibly easy to setup and users generally understand it in 30 minutes. Sweeply is available in 30+ languages, that can be set by each individual user.

Does it work with our PMS?

Sweeply is integrated with the industry leading PMS Systems.

How long does it take to get running?

Generally speaking you are ready to go in 24h.

Does the AI replace our staff?

No. Sweeply's AI Agents allow your teams to spend time with guests, by managing their tasks for them.

What does it cost?

Pricing depends on the number of modules that you enable, and the number of rooms you have. We do not charge for public spaces, ever.

Is our data safe?

Yes, Sweeply adheres to the strictest data security protocols.

Decorative graphic

See how Sweeply fits your hotel.

Sweeply’s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo

Decorative graphic

See how Sweeply fits your hotel.

Sweeply’s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo

Decorative graphic

See how Sweeply fits your hotel.

Sweeply’s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo