AI Agent

AI agents for hotel operations

Your team, now with agents.

Hotel AI agents that work alongside your team, so your people can focus on guests.

Book a demo

Book a demo

About 8 hours saved per week ยท The Flag Zurich, 101 rooms

Agent Home

South Wing

4

Back

Tracey

Disable

Roomey

Activate

Build Custom Agent

Activate

Tracey

Active

PMS

AI/LLM

Disable

Roomey

Inactive

PMS

Activate

Build Custom Agent

Create agent

Are AI agents right for your hotel?

Best for

Front desks that retype reservation remarks into tasks by hand

Hotels that assign rooms to arriving guests manually

Teams already running a Sweeply module that want the admin to run itself

Not ideal for

Hotels that are not on a supported property management system, since the agents read reservation data from it

Hotels that are not running at least one Sweeply module yet

Meet the agents.

Autonomous agents that read your operations, act on what matters, and report back. No triggers, no manual steps.

Meet the agents.

Autonomous agents that read your operations, act on what matters, and report back. No triggers, no manual steps.

Staff task list with tasks added by an AI agent

Tracey

By the time the shift starts, every reservation remark has already been turned into a task. Tracey reads the note, understands the intent, and routes it to the right team, before anyone has to ask.

  • Reads remarks the moment a booking is created or updated

  • Routes to housekeeping, maintenance, or front desk

  • Live in production ยท 8 hrs saved per week ยท 99.7% accuracy

Tracey

By the time the shift starts, every reservation remark has already been turned into a task. Tracey reads the note, understands the intent, and routes it to the right team, before anyone has to ask.

  • Reads remarks the moment a booking is created or updated

  • Routes to housekeeping, maintenance, or front desk

  • Live in production ยท 8 hrs saved per week ยท 99.7% accuracy

Tracey

By the time the shift starts, every reservation remark has already been turned into a task. Tracey reads the note, understands the intent, and routes it to the right team, before anyone has to ask.

  • Reads remarks the moment a booking is created or updated

  • Routes to housekeeping, maintenance, or front desk

  • Live in production ยท 8 hrs saved per week ยท 99.7% accuracy

Roomey

Roomey reads tomorrowโ€™s arrivals, works through every constraint, and assigns every room. Upgrades, adjacency, returning guests, legionella rotation, all handled before the front desk sits down.

  • Reads arrivals and room state directly from your PMS

  • Tries 20,000 combinations to find the best plan

  • Writes assignments back automatically, with a full report

Roomey

Roomey reads tomorrowโ€™s arrivals, works through every constraint, and assigns every room. Upgrades, adjacency, returning guests, legionella rotation, all handled before the front desk sits down.

  • Reads arrivals and room state directly from your PMS

  • Tries 20,000 combinations to find the best plan

  • Writes assignments back automatically, with a full report

Roomey

Roomey reads tomorrowโ€™s arrivals, works through every constraint, and assigns every room. Upgrades, adjacency, returning guests, legionella rotation, all handled before the front desk sits down.

  • Reads arrivals and room state directly from your PMS

  • Tries 20,000 combinations to find the best plan

  • Writes assignments back automatically, with a full report

AI agents reading tomorrow's arrivals and assigning tasks
AI agent tasks for a room attendant, created from tomorrow's arrivals
Staff task list with tasks added by an AI agent
AI agent tasks for a room attendant, created from tomorrow's arrivals
Building a custom AI agent in Sweeply
Building a custom AI agent in Sweeply
Staff task list with tasks added by an AI agent
Building a custom AI agent in Sweeply

Custom Agent Development

Some workflows donโ€™t fit a standard agent. Sweeply designs, builds, and hosts custom agents on the same runtime, tuned to your propertyโ€™s specific logic, with no infrastructure on your side.

  • Scoped and built with your team

  • Runs on the same managed runtime as Tracey and Roomey

  • Talk to us about what you need โ†’

Custom Agent Development

Some workflows donโ€™t fit a standard agent. Sweeply designs, builds, and hosts custom agents on the same runtime, tuned to your propertyโ€™s specific logic, with no infrastructure on your side.

  • Scoped and built with your team

  • Runs on the same managed runtime as Tracey and Roomey

  • Talk to us about what you need โ†’

Custom Agent Development

Some workflows donโ€™t fit a standard agent. Sweeply designs, builds, and hosts custom agents on the same runtime, tuned to your propertyโ€™s specific logic, with no infrastructure on your side.

  • Scoped and built with your team

  • Runs on the same managed runtime as Tracey and Roomey

  • Talk to us about what you need โ†’

Sweeply Agent Home

One managed platform where hotel AI agents observe, decide, and act, around the clock, without infrastructure on your side.

Sweeply Agent Home

One managed platform where hotel AI agents observe, decide, and act, around the clock, without infrastructure on your side.

Always on

  • Managed runtime

    Agents run 24/7 in the background. Sweeply operates the infrastructure so your team never has to.

  • No setup per property

    A new property is a configuration, not a build. Agents are live in days.

  • Fully auditable

    Every run produces a report, what the agent saw, what it decided, and what it did.

Always on

  • Managed runtime

    Agents run 24/7 in the background. Sweeply operates the infrastructure so your team never has to.

  • No setup per property

    A new property is a configuration, not a build. Agents are live in days.

  • Fully auditable

    Every run produces a report, what the agent saw, what it decided, and what it did.

Always on

  • Managed runtime

    Agents run 24/7 in the background. Sweeply operates the infrastructure so your team never has to.

  • No setup per property

    A new property is a configuration, not a build. Agents are live in days.

  • Fully auditable

    Every run produces a report, what the agent saw, what it decided, and what it did.

Built to scale

  • Multi-agent

    Each agent owns one decision space. All run on the same platform. Add agents without adding complexity.

  • PMS-native

    Reads from and writes back to your PMS directly. No manual exports, no middleware.

  • Decoupled by design

    Agent Home runs independently. Adopt it standalone or alongside other Sweeply modules.

Built to scale

  • Multi-agent

    Each agent owns one decision space. All run on the same platform. Add agents without adding complexity.

  • PMS-native

    Reads from and writes back to your PMS directly. No manual exports, no middleware.

  • Decoupled by design

    Agent Home runs independently. Adopt it standalone or alongside other Sweeply modules.

Built to scale

  • Multi-agent

    Each agent owns one decision space. All run on the same platform. Add agents without adding complexity.

  • PMS-native

    Reads from and writes back to your PMS directly. No manual exports, no middleware.

  • Decoupled by design

    Agent Home runs independently. Adopt it standalone or alongside other Sweeply modules.

No infrastructure to manage

  • Hosted and operated by Sweeply

    No n8n, no cloud setup, no internal IT required. The runtime is fully managed, you just use the agents.

  • Updates ship automatically

    When an agent improves, your property gets the update. No deployments, no maintenance windows.

  • One platform, every agent

    Every new agent runs on the same runtime. Adding a second agent is a configuration, not a project.

No infrastructure to manage

  • Hosted and operated by Sweeply

    No n8n, no cloud setup, no internal IT required. The runtime is fully managed, you just use the agents.

  • Updates ship automatically

    When an agent improves, your property gets the update. No deployments, no maintenance windows.

  • One platform, every agent

    Every new agent runs on the same runtime. Adding a second agent is a configuration, not a project.

No infrastructure to manage

  • Hosted and operated by Sweeply

    No n8n, no cloud setup, no internal IT required. The runtime is fully managed, you just use the agents.

  • Updates ship automatically

    When an agent improves, your property gets the update. No deployments, no maintenance windows.

  • One platform, every agent

    Every new agent runs on the same runtime. Adding a second agent is a configuration, not a project.

Keep exploring the full platform

The more of Sweeply you connect, the more your whole operation moves as one.

Guest Connect

Let guests manage their own stay, routed straight into your operation.

Room cards with a guest cleaning request

Maintenance

Log, assign and close every issue before the next guest arrives.

Workload report chart of unassigned, assigned and completed tasks

Housekeeping

Digitise your housekeeping and take full control of every shift.

Sweeply Housekeeping module preview

Get started in 24h

Sweeply is easy to setup. Integrate your current PMS and see results right away.

Get started in 24h

Sweeply is easy to setup. Integrate your current PMS and see results right away.

01

01

Connect your PMS

Connect your PMS

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

Find your PMS, connect it free, and you're ready to go. Nothing to build, nothing to install.

02

02

Define your workflows

Define your workflows

Set up rules, checklists, and recurring tasks that match how your team already works.

Set up rules, checklists, and recurring tasks that match how your team already works.

03

03

Invite Team Members

Invite Team Members

Add your housekeeping, maintenance, and front desk teams, everyone sees their tasks from day one.

Add your housekeeping, maintenance, and front desk teams, everyone sees their tasks from day one.

Get started for free

Get started for free

Frequently asked questions

Do I have to buy everything, or can I start with one part?

Yes. AI Agents can be added on top of any Sweeply module, and each agent works across every module you run. Most hotels start with Housekeeping or Maintenance and add Tracey or Roomey when they want the administration around those teams to run itself.

Will my team actually use it?

Yes, because the agents do the administration and your team keeps working in Sweeply as before. Tracey reads reservation remarks and creates assigned tasks with 99.7% accuracy, and Roomey assigns rooms to arriving guests by trying 20,000 combinations. At THE FLAG Zurich, this saves about 8 hours a week.

Does it work with our PMS?

Yes. AI agents read reservation data and remarks from the 20+ property management systems Sweeply integrates with, including Mews, Apaleo, Oracle OPERA Cloud and Cloudbeds. Our sales team can confirm which agents fit your PMS and setup.

How long does it take to get running?

On a supported PMS, Sweeply is connected and your rooms and reservations are live within 24 hours, which is the data the agents work from. Our team then helps you set up the agents for your hotel.

Does the AI replace our staff?

No. Sweeply's AI Agents automate the administration around hotel operations, not the work itself. Tracey reads reservation data and remarks from your PMS and creates and assigns housekeeping and maintenance tasks automatically. Roomey allocates rooms to arriving guests. Rooms are still cleaned by people, and what stops is the morning spent retyping what the PMS already knows.

See how implementation works: what you need before day one, the steps to go live and who does what.

Decorative graphic

See how Sweeply fits your hotel.

Sweeplyโ€™s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo

Decorative graphic

See how Sweeply fits your hotel.

Sweeplyโ€™s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo

Decorative graphic

See how Sweeply fits your hotel.

Sweeplyโ€™s modules enable you to run your entire operations the way you need them to run. Each module is built to be easy to use by your teams, and to give you the results you need.

Book a demo

Book a demo