Sihot

The SIHOT housekeeping integration connects SIHOT to Sweeply through the SIHOT@360° REST interface, so rooms, bookings and guest booking notes drive housekeeping, maintenance and guest requests, and cleaned rooms are reported back to SIHOT. SIHOT stays your PMS, and Sweeply is the operational layer on top. SIHOT configures the interface for your property, and we handle the status mapping with you.

What syncs between SIHOT and Sweeply

• Rooms and bookings stay in sync with your housekeeping board.

• Guest booking notes from SIHOT appear in Sweeply.

• Out-of-order rooms sync from SIHOT.

• Rates sync.

• Room categories sync, and you can use them when setting up cleaning rules.

• Cleaning status is sent back to SIHOT when a room is cleaned in Sweeply, once status mapping is in place.

SIHOT cleaning statuses are not standardised across hotels, so your SIHOT room status codes are mapped to Sweeply's cleaning statuses before go-live. Our team does this with you and SIHOT during onboarding.

What your teams get

• Housekeeping: Sweeply Housekeeping builds each day's cleaning board from SIHOT bookings, so supervisors assign rooms on mobile and cleaned statuses flow back to the PMS without re-keying. Housekeepers work from a mobile app in 30+ languages, and text written by colleagues is translated into each person's language.

• Maintenance: with Sweeply Maintenance, anyone on the team can report a defect from the room, add a photo and route it to the right person, so repairs are tracked rather than passed on by phone or on paper.

• Front desk and guest requests: the front desk sees live cleaning progress for every room, and Guest Connect lets guests send housekeeping service requests and report maintenance issues from their Guest Page, which arrive in Sweeply as tasks.

• AI agents: Sweeply AI Agents include Tracey, which reads reservation remarks and notes and routes them to tasks with 99.7% accuracy, and Roomey, which assigns rooms by trying 20,000 combinations. Our team will confirm which agent features apply to your SIHOT setup.

Sweeply is priced per sellable room per month for each module, non-sellable space is free, and two-way PMS sync is included in every module. See pricing for how it applies to your SIHOT property.

About SIHOT

SIHOT, developed by GUBSE AG, is a modular hotel management system engineered in Germany and refined over more than 35 years. Its modules cover property management, point of sale, conference and event management and mobile applications, and it runs in the cloud or on premise. It is used from independent hotels to international groups, with particular strength in the DACH region.

How to connect SIHOT to Sweeply

1. Ask your SIHOT account manager or SIHOT support to configure the SIHOT@360° (REST) interface for Sweeply (Housekeeping App) for your property.

2. SIHOT sends the connection details: the login for the Sweeply user, a password, your hotel number and your property-specific SIHOT API endpoint.

3. Agree your cleaning status mapping with our team before go-live.

4. Create your Sweeply account and enter the username, password, hotel ID and base URL from SIHOT's confirmation, including the full endpoint.

5. Sweeply connects to SIHOT and starts syncing your rooms and bookings.

Frequently asked questions

Do I need to replace SIHOT housekeeping?

No. Sweeply runs on top of SIHOT, not instead of it. SIHOT stays your PMS and system of record for reservations, and Sweeply adds the operational layer for housekeeping, maintenance and guest requests. Cleaned room statuses go back to SIHOT once mapping is agreed.

How long does setup take?

Once SIHOT has configured the interface and your status mapping is agreed, rooms, reservations and room statuses are live in Sweeply within 24 hours of connecting. Training your team takes one to two days.

What if the SIHOT connection is blocked or some data does not sync?

Some SIHOT hosting setups restrict API access by IP address, so SIHOT support may need to allow Sweeply's address, which we provide. Access to individual SIHOT services is granted per user, so SIHOT may also need to enable rights for the Sweeply user.

Talk to our sales team

If your SIHOT hotel wants a mobile operations layer that writes cleaning status back to the PMS, Book a call with our sales team.