Host Hotel Systems

The Host PMS housekeeping integration connects Host Hotel Systems to Sweeply from the Host Marketplace, so rooms, bookings and guest booking notes drive housekeeping, maintenance and guest requests. Host stays your PMS, and Sweeply is the operational layer your teams use on the floor. You request the connection in Host and finish it with an API key in Sweeply.

What syncs between Host and Sweeply

• Rooms and bookings stay in sync with your housekeeping board.

• Guest booking notes from Host appear in Sweeply.

• Out-of-order rooms sync from Host.

Two-way PMS sync is included in every Sweeply module, so room status updates in Sweeply are written back to your Host property.

What your teams get

• Housekeeping: Sweeply Housekeeping builds each day's cleaning board from Host bookings, so supervisors can assign rooms and housekeepers update statuses from their phones. Housekeepers work from a mobile app in 30+ languages, and text written by colleagues is translated into each person's language.

• Maintenance: with Sweeply Maintenance, anyone on the team can report a defect from the room, add a photo and route it to the right person, so repairs are tracked rather than passed on by phone or on paper.

• Front desk and guest requests: the front desk sees live cleaning progress for every room, and Guest Connect lets guests send housekeeping service requests and report maintenance issues from their Guest Page, which arrive in Sweeply as tasks.

• AI agents: Sweeply AI Agents include Tracey, which reads reservation remarks and notes and routes them to tasks with 99.7% accuracy, and Roomey, which assigns rooms by trying 20,000 combinations. Our team will confirm which agent features apply to your Host setup.

Sweeply is priced per sellable room per month for each module, non-sellable space is free, and two-way PMS sync is included in every module. See pricing for how it applies to your Host property.

About Host Hotel Systems

Host Hotel Systems is a Portuguese hospitality software provider equipping hotels in Portugal and international markets with cloud property management, point of sale and hotel management tools. It combines a full operational suite with local knowledge of the Iberian market and its regulations, offers local-language support and implementation, and connects properties to specialist tools through the Host Marketplace.

How to connect Host to Sweeply

1. Find the Sweeply listing on the Host Marketplace and request the connection for your property. Your Host administrator or Host support can help if you cannot see the listing.

2. Host provides your API key for the Sweeply connection.

3. Create your Sweeply account, enter your email and the verification code, then paste in your Host API key.

4. Confirm the units to sync, and Sweeply starts syncing your rooms and bookings.

Frequently asked questions

Do I need to replace Host housekeeping?

No. Sweeply runs on top of Host, not instead of it. Host stays your PMS and system of record for reservations, and Sweeply adds the operational layer for housekeeping, maintenance and guest requests. Your point of sale and other Host tools are unaffected.

How long does setup take?

On a supported PMS such as Host, rooms, reservations and room statuses are live in Sweeply within 24 hours of connecting. Training your team takes one to two days.

Where do I get the Host API key?

Request the Sweeply connection from the Host Marketplace and Host provides the API key. If the listing is not visible, your Host administrator or Host support can help.

Talk to our sales team

If your Host property in Portugal or beyond wants housekeeping and maintenance running from live PMS data, Book a call with our sales team.