Freetobook

The Freetobook housekeeping integration connects your Freetobook account to Sweeply, so rooms and bookings sync automatically and your cleaning plan is built from real reservations. Freetobook handles bookings, channels and payments. Sweeply sits on top as the operational layer for housekeeping, maintenance and guest requests, which suits family-run hotels and guesthouses where every hour on the floor counts.

What syncs between Freetobook and Sweeply

Once connected, Sweeply syncs rooms and bookings from Freetobook. According to our help centre guide, the integration also covers:

• Guest booking notes, which appear in Sweeply so a request for an extra bed or early arrival reaches the people preparing the room.

• Out-of-order (OOO) rooms, so rooms you take out of service are not scheduled for cleaning or sold by mistake.

• Room categories, which you can use to set up cleaning rules per room type.

A 2-way PMS sync is included in every Sweeply module, so room status updates in Sweeply return to Freetobook.

What your teams get

For a small team, that means less time at the front desk passing on messages and more time getting rooms ready:

• Housekeeping: a daily cleaning list generated from Freetobook bookings, assigned to housekeepers and updated as rooms are finished.

• Maintenance: issues logged against a room, assigned and followed up, so small faults do not turn into guest complaints.

• Guest Connect: guests can opt in or out of housekeeping and send service and maintenance requests into Sweeply.

• AI Agents: Sweeply also offers AI Agents as a separate module. Tracey routes reservation remarks to the right tasks with 99.7% accuracy, and Roomey assigns rooms by trying 20,000 combinations. Ask our team which agents apply to your Freetobook setup.

• Staff can work in 30+ languages, and Sweeply translates text written by colleagues, so instructions and notes are understood by everyone on shift.

About Freetobook

Freetobook, built in Glasgow, provides booking and property management technology to thousands of independent accommodation providers across the UK and beyond. It is known for transparent pricing with no lock-in contracts and personal support, and covers commission-free direct bookings, OTA channel connections, payments and day-to-day property management.

How to connect Freetobook to Sweeply

The connection starts inside Freetobook. These steps follow our help centre guide, Connecting Freetobook to Sweeply.

1. Log in to Freetobook and go to Plus, then Housekeeping, then Book your demo.

2. Complete the short onboarding questionnaire.

3. On the final questions, choose "Yes, book my demo + free trial" and "Show me the calendar".

4. Pick a date from the calendar to schedule your demo.

5. Once your demo is scheduled, Freetobook establishes the connection to Sweeply for you.

Frequently asked questions

Do I keep using Freetobook for bookings?

Yes. Freetobook remains your booking and property management system. Sweeply manages the operational tasks that follow from those bookings.

What comes across from Freetobook?

Rooms, bookings, guest booking notes, out-of-order rooms and room categories, as listed in our help centre guide.

How is Sweeply priced for a small property?

Sweeply is priced per sellable room per month for each module you use, and non-sellable space such as back-of-house areas is free. The 2-way PMS sync is included in every module. See our pricing page for details.

Talk to our sales team

If you run a hotel or guesthouse on Freetobook and want a clearer daily plan for housekeeping and maintenance, Book a call with our sales team.