Clock PMS+

The Clock PMS+ housekeeping integration connects your Clock account to Sweeply, so rooms and bookings sync automatically and your housekeeping plan is driven by live stay data. Clock PMS+ automates the guest journey and the front desk. Sweeply is the operational layer on top that organises cleaning, maintenance and guest service requests for your on-property teams.

What syncs between Clock PMS+ and Sweeply

After activation, Sweeply syncs your rooms and bookings from Clock PMS+. Our help centre guide confirms the integration also brings across:

• Guest booking notes from Clock, shown in Sweeply so housekeeping sees special requests when preparing a room.

• Out-of-order (OOO) rooms, so rooms blocked in Clock are reflected in Sweeply.

A 2-way PMS sync is included in every Sweeply module. Room status updates in Sweeply are written back to Clock PMS+. Because the sync runs automatically, nobody has to rekey departures or room blocks into a separate housekeeping list each morning.

What your teams get

Hotels that move check-in to kiosks and online portals still need rooms ready on time. Sweeply supports the teams behind that:

• Housekeeping: a daily cleaning plan built from Clock PMS+ bookings, with tasks assigned to housekeepers and progress visible to supervisors.

• Maintenance: issues reported against a room or area, assigned to technicians and tracked through to completion.

• Guest Connect: guests can opt in or out of housekeeping and send service and maintenance requests into Sweeply, which fits a self-service guest journey.

• AI Agents: Sweeply also offers AI Agents as a separate module. Tracey routes reservation remarks to the right tasks with 99.7% accuracy, and Roomey assigns rooms by trying 20,000 combinations. Ask our team which agents apply to your Clock PMS+ setup.

• Staff can work in 30+ languages, and Sweeply translates text written by colleagues, so instructions and notes are understood by everyone on shift.

About Clock PMS+

Clock PMS+ is a cloud property management platform built around guest self-service and automation. Online check-in, self-service kiosks, integrated payments and guest portals shift routine transactions away from the front desk, while a commission-free booking engine and event management modules cover the commercial side. It has an open API and suits boutique hotels, serviced apartments and groups.

How to connect Clock PMS+ to Sweeply

You need a Clock PMS+ account. The steps follow our help centre guide, Connecting Clock PMS to Sweeply.

1. Log in to Clock and go to Settings, then App Connector.

2. Click Discover, search for Sweeply and select the Sweeply card.

3. Tick both checkboxes and click Activate.

4. The Sweeply team then contacts you to finish setting up the connection.

Frequently asked questions

Does Sweeply replace Clock PMS+?

No. Clock PMS+ remains your PMS. Sweeply works alongside it as the operational layer for housekeeping, maintenance and guest requests.

Where do I find Sweeply in Clock?

In Clock, go to Settings, then App Connector, click Discover and search for Sweeply.

How is Sweeply priced?

Sweeply is priced per sellable room per month for each module you use, and non-sellable space such as back-of-house areas is free. The 2-way PMS sync is included in every module. See our pricing page for details.

Talk to our sales team

If your hotel runs on Clock PMS+ and you want housekeeping and maintenance to keep pace with an automated guest journey, Book a call with our sales team.