Apaleo

The Apaleo housekeeping integration installs Sweeply from the Apaleo Store and connects it to your properties, so reservations, rooms and guest booking notes drive daily housekeeping, maintenance and guest requests. Apaleo remains your PMS and source of truth, while Sweeply is the operational layer on top that turns its data into tasks and live room statuses. Setup runs through a guided sign-up and starts syncing as soon as you confirm permissions.

What syncs between Apaleo and Sweeply

Sweeply connects to Apaleo as an app from the Apaleo Store. Once installed, the following is kept in sync:

• Rooms and reservations: arrivals, departures and stayovers from Apaleo drive the housekeeping board in Sweeply.

• Guest booking notes from Apaleo appear in Sweeply.

• Room inspection status is sent back to Apaleo when a room is inspected in Sweeply.

• Out-of-order rooms sync from Apaleo.

• Products, such as baby beds and other extras, sync.

• Rates and rate categories sync.

• Room categories sync, and you can use them when setting up cleaning rules.

What your teams get

• Housekeeping: Sweeply Housekeeping turns Apaleo reservations into a live cleaning board across every property and unit you connect, so supervisors assign work and track progress without spreadsheets or messaging groups. Housekeepers work from a mobile app in 30+ languages, and text written by colleagues is translated into each person's language.

• Maintenance: with Sweeply Maintenance, anyone on the team can report a defect from the room, add a photo and route it to the right person, so repairs are tracked rather than passed on by phone or on paper.

• Front desk and guest requests: the front desk sees live cleaning progress for every room, and Guest Connect lets guests send housekeeping service requests and report maintenance issues from their Guest Page, which arrive in Sweeply as tasks.

• AI agents: Sweeply AI Agents include Tracey, which reads reservation remarks and notes and routes them to tasks with 99.7% accuracy, and Roomey, which assigns rooms by trying 20,000 combinations. Our team will confirm which agent features apply to your Apaleo setup.

Sweeply is priced per sellable room per month for each module, non-sellable space is free, and two-way PMS sync is included in every module. See pricing for how it applies to your Apaleo property.

About Apaleo

Apaleo is an open, API-first property management platform built in Munich. It provides a lean reservation and accounting core and lets operators assemble the rest of their stack from the Apaleo Store, where apps install with one click and transparent pricing. It is popular with digital-first hotel groups, serviced apartment operators and multi-brand portfolios, and properties can go live in days rather than months.

How to connect Apaleo to Sweeply

1. Log into the Apaleo Store and search for Sweeply, or open the Sweeply app in the Apaleo Store.

2. Press Connect to Apaleo.

3. Fill in the details in Sweeply's sign-up wizard, select the properties and units you want in Sweeply, and confirm the permissions Sweeply needs to access your Apaleo account.

4. Wait for the initial sync to finish, then click Take me to my rooms. Sweeply keeps syncing your rooms and reservations automatically.

Hotels running Sweeply on Apaleo

THE FLAG Zurich, a 101-room city hotel in Switzerland, moved from paper lists to Sweeply on Apaleo and reports around 80% fewer guest complaints about item requests and room changes, and at least 8 hours saved a week. Read THE FLAG Zurich case study.

Glück Auf Appartements runs 125 serviced apartment units across 11 properties in the Ruhrgebiet and Cologne, with check-ins, check-outs and amendments syncing from Apaleo in real time and cleaned rooms flowing back. Read the Glück Auf Appartements case study.

Frequently asked questions

Do I need to replace Apaleo housekeeping?

No. Sweeply runs on top of Apaleo, not instead of it. Apaleo stays your PMS and system of record for reservations, and Sweeply adds the operational layer for housekeeping, maintenance and guest requests. Inspected room statuses are written back to Apaleo, so reception always sees which rooms are ready.

How long does setup take?

On a supported PMS such as Apaleo, rooms, reservations and room statuses are live in Sweeply within 24 hours of connecting. Training your team takes one to two days.

Does Sweeply work for multi-property Apaleo accounts?

Yes. During setup you choose which Apaleo properties and units to bring into Sweeply. Glück Auf Appartements, for example, runs 125 units across 11 properties on Apaleo and Sweeply.

Talk to our sales team

If your Apaleo stack needs an operations layer for housekeeping, maintenance and guest requests, Book a call with our sales team.