AeroGuest

The AeroGuest and Sweeply integration brings guest arrivals and departures from AeroGuest into Sweeply, so housekeeping and service teams know who is checking in and out and can prepare rooms in time. AeroGuest shapes the digital guest journey. Sweeply is the hotel operations software that turns that information into coordinated work on the property, on top of your PMS.

How AeroGuest and Sweeply work together

When a guest moves through their digital stay in AeroGuest, the operational side needs to keep up. The connection is designed to close that gap:

• Arrivals and departures from AeroGuest feed into Sweeply operational workflows, so teams can see who is arriving and leaving.

• Room readiness: housekeeping can prioritise rooms for incoming guests and turn over rooms after check-out.

• Handover between teams: guest experience staff and on-property teams work from the same picture of the day.

Sweeply also keeps its own 2-way sync with your PMS, which is included in every module. The specific data points exchanged with AeroGuest are confirmed with our team during setup.

For hotels with a digital check-in flow, this matters most at the start and end of the day: housekeeping can see which rooms are needed first, and supervisors can plan around actual movement rather than a printed list from the morning.

What your teams get

• Housekeeping: a daily cleaning plan that reflects arrivals and departures, with tasks assigned to housekeepers on their phones.

• Maintenance: issues logged against a room, assigned and tracked, so rooms are ready when a guest arrives.

• Guest Connect: Sweeply's own guest page, where guests can opt in or out of housekeeping and send service and maintenance requests into Sweeply.

• Staff can work in 30+ languages, and Sweeply translates text written by colleagues, so instructions and notes are understood by everyone on shift.

Sweeply's AI Agents, such as Tracey for reservation remarks and Roomey for room assignment, work from PMS data and are available as a separate module.

About AeroGuest

AeroGuest is a guest-centric hospitality platform that helps properties deliver smoother digital stays. Connected to Sweeply, it brings arrival and departure information into operational workflows so teams can prepare rooms, coordinate tasks and stay ahead of every stay.

How to connect AeroGuest to Sweeply

Sweeply helps you connect your AeroGuest property and confirms the details needed for a smooth handover:

1. Book a call with the Sweeply team and let us know you use AeroGuest.

2. We confirm your property details and how arrival and departure information should appear in Sweeply.

3. Once connected, your teams work from Sweeply with AeroGuest information in view.

Frequently asked questions

Is AeroGuest a replacement for my PMS in Sweeply?

No. Sweeply connects to your PMS for rooms and bookings. AeroGuest adds guest journey information on top of that.

Do I still need Guest Connect if I use AeroGuest?

They serve different purposes. AeroGuest manages the digital guest journey, while Guest Connect is the Sweeply page where guests manage housekeeping preferences and send requests directly into Sweeply. Our team can help you decide what fits.

How is Sweeply priced?

Sweeply is priced per sellable room per month for each module you use, and non-sellable space such as back-of-house areas is free. The 2-way PMS sync is included in every module. See our pricing page for details.

Talk to our sales team

If you use AeroGuest and want arrivals and departures to translate directly into prepared rooms, Book a call with our sales team.