Sweeply vs ALICE

Sweeply and ALICE both handle hotel housekeeping and guest requests with two-way PMS integration. ALICE is part of Actabl in the USA and is aimed at management companies and multi-property operators, with guest messaging by SMS and WhatsApp and a concierge tool. Sweeply is built for independent hotels and small groups, has a dedicated maintenance module and AI agents, and translates staff updates into 30+ languages.

Sweeply and ALICE logos side by side

Sweeply and ALICE side by side

Compared

Sweeply

ALICE

Built for

Independent hotels and small groups, typically 40 to 250 rooms per property

Hotel management companies and multi-property operators

Modules

Housekeeping, Maintenance, Guest Connect (guest requests) and AI agents

Housekeeping, service delivery (guest requests), guest messaging by SMS and WhatsApp, concierge and inspections, with preventive maintenance in the staff app

Guest-led housekeeping

Yes: with Guest Connect, guests choose how often their room is cleaned, from the pre-arrival email through their stay

Not stated publicly

AI agents

Yes: AI agents read arrivals and reservation notes and create tasks for the right team, and assign rooms, with staff staying in control

Not stated publicly for ALICE; Actabl offers AI separately

Workflows

No-code workflows create tasks around every stay, from before arrival and check-in through stayovers to checkout, with conditions, inspections and automatic room status updates

Inspection checklists, with preventive maintenance in the staff app

PMS integrations

20+ PMS, including Mews, Oracle OPERA Cloud, Apaleo, Cloudbeds, Guestline and Infor

Integration count for ALICE not public; connects to Oracle OPERA Cloud through OHIP

PMS sync

Two-way: room status and reservations sync automatically

Two-way PMS integrations for room status

Staff languages

Everything is translated into 30+ languages, including the notes, comments and task updates staff type themselves, not only the interface

Not stated publicly

Pricing model

Per sellable room per month for each module; non-sellable space is free

Not public

Apps

iOS and Android staff app, web app for managers

Mobile staff app and desktop web app

Works offline

Yes, the staff app syncs when the signal returns

Not stated publicly

Company

Independent, Sweeply ehf., Iceland

Part of Actabl (USA), backed by Alpine Software Group

Main differences

  • Ease of use: Sweeply is designed for frontline teams, with colour-coded boards and single-tap updates, so new staff pick it up quickly. Customers praise its ease of use: Volkshotel chose Sweeply for its ease of use and visual clarity, Hotel Vitar saw the whole team take to it, including those who werenโ€™t especially tech-savvy, and Woolacombe Bay reached full adoption across a team of all ages in one month.

  • Guest-led housekeeping: With Guest Connect, guests choose how often their room is cleaned, from the pre-arrival email through their stay, and housekeeping works from each guestโ€™s choice. At Keahotels, guests declined daily housekeeping 71% of the time in the first month, saving 179 hours. ALICE does not describe guest-chosen housekeeping on its public pages.

  • Who it is built for: Sweeply is built for independent hotels and small groups of 40 to 250 rooms per property. ALICE is aimed at management companies and multi-property operators.

  • Guest messaging: ALICE includes two-way guest messaging by SMS and WhatsApp. Sweeplyโ€™s Guest Connect turns guest requests into tasks and connects to guest messaging tools such as Duve and AeroGuest.

  • Languages: Sweeply translates everything into 30+ languages, including the notes, comments and task updates staff type themselves, so each person works in their own language. ALICE does not state its languages on its current pages.

Frequently asked questions

Is Sweeply an alternative to ALICE?

Yes, for housekeeping, maintenance and guest requests. Sweeply runs on top of the PMS with two-way sync and adds AI agents. Hotels on a supported PMS are usually connected within 24 hours.

Which PMS do Sweeply and ALICE connect to?

Both connect to Oracle OPERA Cloud. Sweeply connects two-way to 20+ PMS, including Mews, Apaleo, Cloudbeds and Guestline; see the integrations page for the full list.

How does pricing compare?

Sweeply is priced per sellable room per month for each module you run, with non-sellable space free. ALICE does not publish prices. Talk to our sales team for a quote.

Information about ALICE comes from its public website and Actablโ€™s website and was checked in October 2026. Products change, so confirm details with each vendor before you decide.