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In short
The AeroGuest and Sweeply integration turns real-time guest preferences, including cleaning requests, into clear actions for operational teams.
At Sweeply, we believe that great hotel service starts with seamless communication and ends with flawless execution. That’s why we’re proud to announce our new partnership with AeroGuest, a pioneer in mobile guest experience.
This integration connects the AeroGuest solution directly with Sweeply, so hotels can deliver personalised guest experiences in real time, without manual handovers or operational silos.
Introducing: Green Stay with AeroGuest x Sweeply
Guests today want choice and control. With Green Stay, they can now decide, during their stay, whether they want their room cleaned.
From their AeroGuest app, by clicking on “Request Cleaning”, the guest is redirected to the Sweeply Guest Page, offering them to tailor-make their housekeeping plan.
When they make that choice, their preference is automatically:
1. Synced to the PMS 2. Sent directly to Sweeply 3. Triggered as a task for housekeeping staff
All without any manual input from the front desk. No more clipboards. No more delays. Just smooth, automated service execution.
Real-time guest service requests
But that’s not all. Guests can also submit specific service requests through their AeroGuest solution, in Sweeply’s digital guest page, such as:
“Extra pillow” goes to Housekeeping
“Need more towels” goes to Floor Staff
“Bathroom light isn’t working” is assigned to Maintenance
“Request for a baby crib” is directed to the Service Team
Each request flows automatically from AeroGuest to Sweeply’s task management system, with no calls, no delays, and no risk of forgetting.
Hotel teams can view, assign, and complete these tasks in Sweeply with full visibility, ensuring nothing falls through the cracks.
This collaboration between Sweeply and AeroGuest is a game-changer for hotels looking to:
Reduce unnecessary cleaning and promote sustainability
Create more personalised, tech-forward guest experiences
Eliminate communication gaps between departments
Improve staff productivity with real-time task automation
The future of in-stay automation is here
This integration is now available for any hotel using both Sweeply and AeroGuest. Setup is simple, and the benefits are immediate.
We’re proud to bring this to our community of modern hoteliers and can’t wait to see how it helps teams save time, elevate service, and operate more sustainably.
Want to see it in action? Book a demo.
What is this article about?
This article explains the main topic in practical terms and highlights what hospitality teams can do next.
How does Green Stay work for guests?
From the AeroGuest app, a guest taps Request Cleaning and is taken to the Sweeply Guest Page to tailor their housekeeping plan. Their choice is automatically synced to the PMS, sent to Sweeply, and triggered as a task for housekeeping, with no input needed from the front desk.
What kinds of guest requests can flow through the integration?
Specific in-stay service requests route automatically to the right team: an extra pillow to housekeeping, more towels to floor staff, a broken bathroom light to maintenance, and a baby crib to the service team. Staff view, assign, and complete each task in Sweeply with full visibility.