Hotel operations that think for themselves

Agent Home is the managed runtime that hosts AI agents on your hotel stack. Tracey is the first β€” the reservation agent for Apaleo hotels. It reads every remark, understands the intent, and creates the right task for the right team. Automatically.

AI and automation are rapidly reshaping hospitality

Transforming commercial performance, guest experience, and operational efficiency. Agentic AI is the next wave: intelligent systems that autonomously observe, reason, and act based on real-time data and established policies.

One runtime. Every agent your hotel needs.

Room Allocation

Watches the reservation book and proposes optimal room assignments β€” by length of stay, room type, accessibility, connecting rooms, VIP markers, and housekeeping turn time.

Maintenance

Predicts equipment failures from service history, opens preventive tickets before things break, and schedules around occupancy.

Check-in Prep

Reads the day's arrival list before your front office does. Flags VIPs, special requests, group bookings, and arrival-time risks.

Inventory

Tracks consumption per unit, posts charges to the right folio, reorders before stockouts, and reconciles physical counts on a schedule.

Reviews

Reads new guest reviews across Booking, Expedia and Google, drafts on-brand responses for your manager to confirm, and tags recurring complaints to ops.

Tracey. The reservation agent built for Apaleo.

Reservation remarks are gold β€” and they get lost every day. Tracey reads every new and updated reservation in your Apaleo, understands what each remark means, and creates the right task for the right team. Autonomously, 24/7.

Apaleo-native Β· pulls remarks straight from your reservations the moment they're created

Routes to housekeeping, concierge, F&B, accounting β€” with the right priority and timing

8 hrs/week saved at THE FLAG Zurich Β· 99.7% accuracy across 1,800 traces

What your hotel gets

Bring us a workflow. We'll build the agent.

An agent built around your specific workflow

Designed against your rules, your PMS, your team structure β€” at no cost.

First-mover advantage

You run it in production months before it ships to other Sweeply customers.

Direct input into how it works

Weekly working sessions with our agent team. Your feedback ships in the next week's build.

Full Agent Home subscription from launch day

Every agent we ship after, included on your stack.

8h

saved every week, in total

Contact Us

hello@getsweeply.com

+354 893 1593

Borgartun 27, 105 Reykjavik, Iceland

Sweeply ehf.

Company registration number: 650615-0260