Meet Tracey, the AI agent for hotel guest requests
Tracey is the first AI agent running on Sweeply’s operational AI platform for hotels. It reads reservation remarks in real time and automatically turns them into actionable tasks across your workflows.
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Benefits
Real-Time Reservation Sync
Tracey pulls remarks straight from your reservations the exact moment they are created
Zero friction to launch
Go live in three simple steps: enable Agent Home, configure your rules in plain language, and let Tracey process remarks automatically.
Works Inside Your Existing Stack
Connect seamlessly with tools like apaleo, Mews, Sweeply, Slack, and Teams. Without changing your operational workflows.
We turn remarks into tasks
Agent Home
AI agents that automate hotel operations directly inside your existing PMS and workflows.
Reads reservations, folios, and operational data in real time
Automatically creates tasks and updates workflows
Reduces manual work and prevents missed requests
Contact Us
hello@getsweeply.com
+354 893 1593
Ármúli 13, 108 Reykjavik, Iceland
Sweeply ehf.
Company registration number: 650615-0260