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Erlendur Steinn Gudnason, CCO

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Which housekeeping software works best with Mews?

Which housekeeping software works best with Mews?

Sweeply is an official Mews Stacks Partner and appears in three Mews Stacks built for the UK and Ireland market. Mews Stacks, announced in April 2024, group vetted applications by property type so hoteliers can start from a shortlist that already works together. For a property running Mews, Sweeply adds real-time housekeeping, maintenance, guest requests and AI agents on top of the PMS.

Which housekeeping software works best with Mews?

In short

• Sweeply is an official Mews Stacks Partner and features in three Mews Stacks aimed at the UK and Ireland market. • Mews Stacks was announced in April 2024 to help specific property types choose a technology stack from applications selected for proven performance; Mews reports more than 5,000 customers across more than 85 countries. • Sweeply is an operational layer on top of the PMS rather than a replacement for it, covering housekeeping, maintenance, guest requests and AI agents while Mews keeps reservations, rates and billing. • A property on a supported PMS can be live on Sweeply within 24 hours, and most teams take one to two days to train. • Volkshotel Amsterdam, a 196-room property with 33 nationalities on the team, kept housekeeping running on Sweeply through its own migration to Mews.

Hoteliers running Mews rarely ask which housekeeping app has the longest feature list. They ask which one connects properly, which one their team will actually pick up, and which one Mews itself is willing to put its name next to. Sweeply is an official Mews Stacks Partner and appears in three Mews Stacks built for the UK and Ireland market, which answers the third question directly. This article covers what that means in practice, and what it does not mean.

What is a Mews Stack?

Mews announced Mews Stacks in April 2024 to help specific property types choose the right technology stack for them. Each stack is a curated set of applications selected for proven performance in their category, so a hotelier starts from a shortlist that already works together instead of assembling one from scratch and hoping the pieces connect. Mews reports more than 5,000 customers across more than 85 countries, which is what gives the recommendation weight in the segments it covers.

“We are proud to count Sweeply as a partner. Transforming hospitality operations with innovative real-time housekeeping and modern task management solutions offer a great way to empower your teams, enhance guest experiences, and optimize efficiency in your property,” says Damien Cazabonne, Senior Manager Marketplace Partner at Mews.

Sweeply appears in three of the UK and Ireland stacks rather than one, which reflects how differently the same software gets configured across property types. A boutique property with a handful of rooms, a group running several hotels, and a building of serviced apartments each need a different set-up, and the flexibility to be streamlined or granular is what makes one product fit all three.

“I am happy about our partnership with Mews Stacks, as it represents a significant step toward new industry standards. Thanks to the Mews team, and I am excited to work with more Mews x Sweeply customers to boost efficiency and sustainability in the hospitality industry,” says Thorhildur Edda Gunnarsdóttir, CEO at Sweeply.

What does Sweeply add to a hotel already running Mews?

Mews is the property management system. Sweeply is the operational layer on top of it, not a replacement for it, and the division of labour is clean:

Job

Where it happens

Reservations, rates, guest profiles, billing

Mews

Room status and the daily housekeeping board

Sweeply, reflected back in the PMS

Cleaning assignments, inspections and workload credits

Sweeply

Fault reports and maintenance follow-up

Sweeply

Guest requests and opt-in housekeeping

Sweeply Guest Connect

Reservation comments turned into tasks

Sweeply AI agents

In practice that means the front office keeps working the way it already does and the floor stops working off printed lists. Room status updates as rooms are cleaned and inspected rather than at the next phone call, which is the change most properties notice first. The day-to-day detail is on the Housekeeping page, and the connection itself on the Mews integration page.

Volkshotel Amsterdam, a 196-room property with 33 nationalities on the team, is a useful example because it ran Sweeply through its own migration to Mews rather than after it, and came out with faster repairs and smoother onboarding. The detail is in the Volkshotel case study.

How do you connect Sweeply to Mews?

  1. Confirm the property is on Mews and list the modules you want. Owner: general manager or head of housekeeping. Duration: 15 minutes.

  2. Request the connection through the Sweeply and Mews integration guide. Owner: hotel, with Sweeply. Duration: same day.

  3. Sweeply enables the integration and imports rooms and reservations. Owner: Sweeply. Duration: live within 24 hours on a supported PMS.

  4. Configure task categories, credit values and inspection rules. Owner: housekeeping manager with Sweeply onboarding. Duration: half a day.

  5. Train the team on mobile. Owner: supervisors, with Sweeply. Duration: one to two days.

  6. Review the first week of data and adjust. Owner: operations manager. Duration: 30 minutes.

Onboarding is charged once per property at EUR 100, and the software is priced per sellable room, per month, per module, with non-sellable space free. If you are still comparing options rather than connecting one, how to choose a hotel automation platform covers the questions worth asking any vendor.

Where a stack recommendation is not enough

A partner badge is a useful filter. It is not a substitute for your own evaluation, and it is worth being clear about the limits.

  • A stack recommendation is not a guarantee of fit. It tells you the applications have been vetted and work together. It does not tell you whether your particular workflows, brand standards or union agreements are covered.

  • Sweeply is not a PMS. It will not replace Mews, and it is not the answer if what you actually need is a different property management system. Sweeply’s guide to property management systems is the better starting point in that case.

  • Coordination software does not solve staffing. If a floor is short two people every day, better visibility makes the shortfall obvious rather than making it disappear.

  • Very small operations may not need it. A property where one person cleans eight rooms and knows the state of all of them is not losing hours to coordination. The return grows with the number of people who have to stay in step.

  • The Stacks placement is UK and Ireland specific. Sweeply works with Mews properties anywhere, but that particular curation was built for one market.

Get an exact quote for your Mews property

Email your room count, confirmation that you run Mews, and the modules you want (housekeeping, maintenance, Guest Connect, AI agents) to hello@getsweeply.com. You will get back a per-room monthly price for each module and the one-off onboarding fee, along with what the Mews connection covers for your property type. If you want third-party reviews before that, Sweeply holds a 4.8 rating on Hotel Tech Report.

Conclusion

Being in three Mews Stacks for the UK and Ireland means Mews has already done part of the vendor screening for its customers, which shortens the evaluation rather than ending it. The practical test is still your own: whether room status updates in real time, whether the floor team adopts it, and whether coordination hours actually come back. On a supported PMS you can be live within 24 hours, so that test is cheap to run.

Frequently asked questions

Does Sweeply work with property management systems other than Mews?

Yes. Sweeply connects to 20+ property management systems, including Apaleo, Oracle OPERA Cloud, Infor HMS, Guestline, Cloudbeds, Guesty, Sihot, Clock PMS and VisBook alongside Mews. Sweeply is an operational layer that sits on top of whichever PMS a property runs rather than a replacement for it, so the housekeeping, maintenance and guest-request modules work the same way across supported systems.

Is Sweeply available outside the UK and Ireland?

Yes. The three Mews Stacks that feature Sweeply were curated for the UK and Ireland market, but Sweeply itself is used by hotels in 30+ countries and supports 20+ languages across web and mobile. A property anywhere running Mews or another supported PMS can connect to Sweeply on the same terms, and the interface plus staff messages translate for mixed-nationality teams.