Cloudbeds

The Cloudbeds housekeeping integration connects Sweeply to your property from the Cloudbeds Marketplace, so rooms, bookings and guest booking notes feed straight into housekeeping, maintenance and guest request workflows. Cloudbeds stays your all-in-one PMS, and Sweeply is the operational layer your teams use on the floor. Connecting takes three steps and no developer work.

What syncs between Cloudbeds and Sweeply

• Rooms and bookings from Cloudbeds keep your housekeeping board current with the latest arrivals, departures and stayovers.

• Guest booking notes from Cloudbeds appear in Sweeply.

• Out-of-order rooms sync from Cloudbeds.

Two-way PMS sync is included in every Sweeply module. Room status changes in Sweeply are written back to your Cloudbeds property.

What your teams get

• Housekeeping: Sweeply Housekeeping builds each day's cleaning board from Cloudbeds bookings, so lean teams can assign rooms, set priorities and follow progress without printed lists. Housekeepers work from a mobile app in 30+ languages, and text written by colleagues is translated into each person's language.

• Maintenance: with Sweeply Maintenance, anyone on the team can report a defect from the room, add a photo and route it to the right person, so repairs are tracked rather than passed on by phone or on paper.

• Front desk and guest requests: the front desk sees live cleaning progress for every room, and Guest Connect lets guests send housekeeping service requests and report maintenance issues from their Guest Page, which arrive in Sweeply as tasks.

• AI agents: Sweeply AI Agents include Tracey, which reads reservation remarks and notes and routes them to tasks with 99.7% accuracy, and Roomey, which assigns rooms by trying 20,000 combinations. Our team will confirm which agent features apply to your Cloudbeds setup.

Sweeply is priced per sellable room per month for each module, non-sellable space is free, and two-way PMS sync is included in every module. See pricing for how it applies to your Cloudbeds property.

About Cloudbeds

Cloudbeds gives independent hotels, hostels, B&Bs and rental operators one platform for property management, channel management, a booking engine and payments. Tens of thousands of properties across more than 150 countries run on it. It includes distribution to hundreds of channels, built-in revenue management and a marketplace of third-party integrations, and is designed for lean teams with minimal training.

How to connect Cloudbeds to Sweeply

1. Log into Cloudbeds and open the Sweeply listing on the Cloudbeds Marketplace.

2. Press Connect App, then press Allow Access on the access page to approve the connection for your property.

3. Fill out the form to create your Sweeply account and choose the rooms you want in Sweeply. Your data then syncs automatically.

Frequently asked questions

Do I need to replace Cloudbeds housekeeping?

No. Sweeply runs on top of Cloudbeds, not instead of it. Cloudbeds stays your PMS and system of record for reservations, and Sweeply adds the operational layer for housekeeping, maintenance and guest requests. Your channels, rates and payments stay exactly where they are.

How long does setup take?

On a supported PMS such as Cloudbeds, rooms, reservations and room statuses are live in Sweeply within 24 hours of connecting. Training your team takes one to two days.

Will housekeeping see the guest notes we add in Cloudbeds?

Yes. Guest booking notes from Cloudbeds appear in Sweeply, so requests recorded at booking or by reception reach the people preparing the room.

Talk to our sales team

If your Cloudbeds property wants housekeeping, maintenance and guest requests in one mobile tool, Book a call with our sales team.